Returns & Exchanges

At Original Luxury, we strive for your complete satisfaction with every purchase; if you are not entirely pleased, you may return or exchange your items within 14 days of delivery provided they are in their original, unworn condition with all security tags attached.

1

Initiate Your Request

Log into your account portal or contact our concierge team to request a Return Merchandise Authorization (RMA) number within the 14-day eligibility window.

2

Prepare Your Package

Carefully place the items in their original designer packaging and shipping box, ensuring all authenticity cards, dust bags, and protective materials are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, ensuring any previous delivery labels are completely covered.

4

Quality Inspection & Refund

Once our specialists verify the item's condition, your refund will be processed to the original payment method within 5-7 business days, excluding any applicable shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing